What Is Business SaaS? (With Examples)

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SaaS is all around us.

Twenty years earlier, who would have thought of that rather of owning Microsoft Word, you would pay for it monthly?

Streaming services and even marketing tools rely on the SaaS business design.

However, while there’s a consumer-level SaaS that all of us learn about, there’s likewise enterprise-level SaaS.

Business options offer higher functionality and versatility than even B2B SaaS.

If you’re running large-scale SEO projects or handling pay per click or social campaigns for big business, you require to understand the difference between SaaS enterprise and B2B.

What Is SaaS Enterprise?

Enterprise-level SaaS is various from the platform that a routine service uses due to the fact that it’s a more robust option with a lot of personalization options.

For example, Hootsuite is among the world’s leading social media management platforms.

The platform has an enterprise strategy that is a “beefed” up version of Hootsuite and includes:

  • More social accounts.
  • Advertisement profiles.
  • Return on investment (ROI) reporting.
  • Customized consulting and training.
  • Staff member advocacy.

Every platform is different, however enterprise options will frequently include:

  • Choices to better keep an eye on analytics and results.
  • Training choices for groups.
  • Consulting to help the business optimize the platform.

How Enterprises Benefit From SaaS

Enterprises pay more for extra solutions that enable supervisors to report to their superiors more quickly and likewise provide an improved customer support tier.

And enterprises can take advantage of SaaS in numerous methods, including:

  • Speedier, more trustworthy software implementation, and function updates.
  • Devoted consumer support.
  • Access to more thorough reporting tools.
  • Minimized costs on hardware and IT staff.
  • Greater performance.

Business Vs. B2B SaaS

B2B is much various from business SaaS due to the fact that B2B can be a company with five employees or 500+.

Enterprises are frequently bigger business entities with multiple groups, offices, and workers.

These entities are fast-growing and have a requirement that traditional B2B SaaS can not please.

Envision a service with 1,000 providers and one with 20.

Both of these businesses require SaaS solutions, but business with 1,000 providers might require:

  • Easier ways to manage invoices and envision payments.
  • Greater limitations on billings being sent each month.

If you refer back to the Hootsuite example, you’ll see that the enterprise product has team productivity reporting available. The capability to view who in the team is performing finest is something that HR or team leaders will want to see in a business.

As a service adds more staff members, the enterprise-level service will use more analytics and reporting that can be utilized to monitor efficiency.

It’s a lot easier for a group leader to handle a five-person group and each member’s performance than it is for a team of hundreds of employees.

A few of the main distinctions between these 2 SaaS business designs consist of:

  • Rates: Business solutions will cost more, and need you to reach out to the company for a demo and a quote. You may need to commit to an agreement with the SaaS business, and this is a downside compared to the month-to-month options.
  • Customer support: Enterprises may have account supervisors and a higher level of support. Higher-valued accounts will frequently have access to training and consulting, which isn’t readily available with lower prices tiers.
  • Personalization: You might have access to customization that allows you to include branding or extra features not offered to non-enterprise users.
  • Analytics and reporting: There will definitely be reporting and analytic choices offered that aren’t available in other places. These reporting choices will be tailored towards HR teams and supervisors who need to have a much better understanding of user performance.

Imagining the distinction between B2B and enterprise SaaS is best if you take a look at the primary platforms providing business options.

Enterprise SaaS Examples


Ahrefs is a common tool utilized in SEO for whatever from examining competitors to keyword research and site audits.

When you register for the business addition, you get all of the tools provided in lower tools, however you can likewise gain access to:

  • Unlimited history: Evaluate all backlink information in the database back to 2013 and keyword rankings since 2015.
  • Gain access to management: Refined access control for staff member to enable members to view specific data and not others.
  • Pay by invoice: Choice to make payments manually by means of invoices.
  • Directory site listing: Promote your organization by being noted in the business’s special directory site.
  • Audit log: Track all user activity for your office(s).
  • API: Gain access to the company’s API to establish your own services and refine the manner in which your enterprise sees data.
  • SSO: Ability to utilize single sign-on.

Ahrefs allows its enterprise users to have a larger swath of information to comprehend a site’s history and supplies group leaders with better insight into user activities.


Semrush is a significant competitor of Ahrefs, and considers its business prepare an enterprise strategy.

However, it does offer a custom plan that allows business to utilize more of the platform.

The main differences in between the business tier and lower tiers are:

  • Historical data
  • 3 to 10 times greater keyword tracking.
  • API access.
  • Noise of voice metric.
  • Product listing ad analytics.
  • Greater number of reports.
  • Far more.

However, the customized strategy will enable greater limits on things, such as keywords to track, users, and more. Enterprises can deal with the team to create a plan that finest meets their requirements.

Google Analytics 360

Google Analytics is complimentary, but for a business that desires much more data, the 360 item is offered. The main benefits of a business strategy are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level arrangements that describe information freshness, larger processing limitations, and data collection.
  • Access to a group of devoted support specialists.
  • 20 billion hits monthly data volume.
  • Real-time information.
  • 3 million row exports.
  • Tracking API.
  • More.

Combination of data into other platforms, such as Salesforce, is also provided.


SaaS tiers make sense for all parties, from establishing business to users.

Users who use greater information and require greater limitations, greater reporting, and better client service will take in more resources.

Enterprise SaaS fills the space by supplying these additional services at a greater cost.

The key to higher pricing is to offer the support and personalization a business needs without impacting service for other users.

When larger organizations require greater data control and access, business SaaS enables lower initial expenses and support to leverage the solution to its maximum degree.

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